amnet - is outsourcing it support right for your business

Why Outsourcing IT Support is a Smart Choice for Colorado Springs Businesses

Apr 17, 2023

Outsourcing IT support to a managed service provider can be a game-changing decision for Colorado Springs business owners concerned with staying ahead of the competition. Why? Because in today’s fast-paced business environment, companies rely heavily on technology to stay competitive; but for many small and medium-sized businesses, managing IT infrastructure can be a daunting task.

Hiring a managed IT services company provides a range of benefits for businesses from cost savings, to access to expertise, and increased efficiency. In this article, we will explore why smart Colorado Springs business owners choose to supplement their current IT infrastructure with outside help.

3 Ways Outsourcing IT Support Can Supplement Your In-House IT Department

Many medium-to-large-sized companies have an in-house IT manager or department that handles most of the day-to-day concerns – slow computers, problems connecting to printers, internet outages, etc.

However, when a major issue comes along, like a cybersecurity threat, they realize that they need additional assistance to resolve the issue. Here are three ways that partnering with an outside agency can support your in-house IT department.

Access to Advanced Technologies

Outside tech support can provide your business with access to advanced technologies your IT manager either may not know about, or more likely, does not have time to implement because of their already over-flowing task list.

These tools may help improve overall performance as an outside team can spend time evaluating and implementing new technologies to enhance operations and increase productivity.

Backup and Disaster Recovery

While most business owners would like to believe that a data disaster will never happen to them, the fact is that cyber threats, natural disasters, and power outages can strike at any time. Performing regular backups as well as a disaster recovery plan in place will ensure your business recovers quickly no matter what unforeseen occurrence comes your way.

Better yet, hiring a managed IT services company to store your backups offsite and provide recovery services will provide additional safeguards that minimize downtime. Business continuity plans allow you to resume operations quickly, without losing critical data.

Staff Augmentation and 24-Hour Support

Outsourcing IT support can help businesses augment their existing IT staff by providing additional resources and expertise. Managed IT providers work alongside in-house IT teams to provide support and expertise when needed.

This means businesses can leverage the expertise of managed IT providers to help their in-house team overcome complex challenges and improve overall IT performance.

In addition to providing access to advanced technologies and backup and disaster recovery solutions, outsourcing IT support can also supplement in-house IT departments by offering around-the-clock support, ensuring that any issues that arise outside of normal business hours are addressed promptly. This can be especially beneficial for businesses with global operations or those that require constant uptime for critical applications.

By supplementing in-house IT departments with outside support, businesses can ensure that their IT needs are met at all times, without overburdening their internal staff.

5 Reasons Small Businesses Love Outsourcing IT Support

Many Colorado Springs and Denver businesses are taking advantage of other great reasons for contracting with an outside tech agency to manage their IT. Would your company benefit from these advantages?

Cost Savings

One of the most significant advantages of outsourcing IT support is cost savings. In-house IT departments require significant investments in salaries, benefits, training, and equipment. On the other hand, managed IT services allow businesses to pay only for what they need, without the added expenses of maintaining an internal team.

Additionally, outside IT service providers can give companies economies of scale, allowing them to access the latest technology and expertise at a fraction of the cost.

Access to Expertise

Amnet - outsourcing it support gives you access to expertiseSpeaking of expertise, by outsourcing your tech needs you instantly have access to a broad range of expertise that may not be available in-house. Business IT support providers like Amnet employ teams of experts with diverse skills and experience, which can help businesses overcome complex IT challenges quickly and efficiently. Your business can leverage our expertise to improve your overall IT strategy, increase productivity, and stay ahead of the competition.

Increased Efficiency and Performance

Outsourcing IT support can help streamline your business operations and increase efficiency. By utilizing sophisticated tools and technologies to monitor and manage IT infrastructure, these services reduce downtime and ensure systems are running at optimal performance. This means you can focus on your business – and leave IT management to the experts.


Do you ever feel that the only constant in your life is change? Many Southern Colorado business owners have concerns about the ever-changing economic outlook, and committing to the expense of hiring and training staff, along with all of the HR-related implications, is not always the most prudent option available.

Conversely, outsourcing IT support allows businesses to scale their IT infrastructure quickly and easily. Managed IT providers offer flexible service plans that can be customized to meet the unique needs of businesses. This means businesses can scale up or down their IT services as needed.

Risk Mitigation and Cybersecurity

No company can afford to ignore the risks involved with doing business in a digital world. Ensuring systems have compliance with HIPAA and other regulations, not to mention developing and implementing a strong cybersecurity policy is a full-time job in itself.

This is one area where outsourcing IT support is a smart choice for many Colorado Springs and Denver businesses. These companies use industry-leading security protocols and best practices to protect businesses in their communities from cyber threats and data breaches.

This means businesses can focus on their day-to-day operations, knowing their IT infrastructure is secure and compliant.

Is Outsourcing IT Support Right For Your Company?

The answer to that question depends upon you as the business owner. But for many, the advantages of outsourcing IT to a trusted managed service provider – including cost savings, access to expertise, increased efficiency, scalability, and risk mitigation – make the decision a no-brainer.

However, choosing the right managed IT provider is critical to the success of any outsourcing initiative. At Amnet, we believe that your IT support should give your company a competitive advantage. We believe in providing more than a service, we are a trusted partner who will take the time to understand your business, your organization, and your concerns.

If you are ready to explore the advantages of partnering with Amnet for your IT needs, please contact us to arrange for your free, no-obligation quote today.