Business Team Discussing Project

What Companies Need to Know About Technology Management  

Jun 22, 2017

Technology Management has become an essential aspect of doing business today.

Here are a few details about what it entails and why a business may need it.

Technology Management

Technology management is a term used to refer to a group of services offered to a business that may not have its own IT department. The process can include project management, technology planning, database services, disaster recovery, security, document services, document formatting, e-billing, mailing, mass printing, and much more. Here is some more information I have prepared on this topic. It should help you gain a better understanding of technology management.

Why Do You Need Technology Management Services?

The break-and-fix approach may seem like a good way to save money, but it will cost you. Such neglect will eventually lead to a major tech disaster in the future. Such disasters could be tech failures or even a major security breach. Such breaches can lead to class action suits if critical information is lost.

However, having to hire an in-house team may not work either. The inflated costs on the payroll are not worth it for most business owners. When you outsource technology management, the IT infrastructure will receive the care of experts. Best of all, it does not cost an arm and a leg. Additionally, your business will benefit from an experienced team of experts instead of just a few IT experts working in-house. Some of the benefits are:

  • Proactive Management

With technology management, you do not wait for technology to fail before fixing it. A technology management company will review your equipment often and make upgrades as necessary. Such a company will also ensure you work with only the best antivirus and malware protection.

  • Better Network Administration

A good technology management company does not just hire fresh college graduates. People who work for such companies usually have years of experience under their belts. They know how to tweak each system to fit a unique business environment. That way, a company can maximize its output. The result is that you will be getting more value for the salaries you pay your employees.

  • Automated Monitoring

A good company will have hundreds of system monitors, allowing them to take proactive measures to deal with any problem. That way, a company does not have to deal with the aftermath of a disaster.

  • Technology Consultancy

All companies have technology needs that continue to grow as the company grows. However, it is not always easy to know what you need unless you have an expert as part of your staff. A technology management company will give you the advice that you need to choose the right technology. That way, you will always have an edge over your competition regarding technology utilization.

  • Real-Time User Support

When you hire a technology management firm, it will not be much different to hiring in-house staff in regards to response time. Most of them can have an engineer at your office in minutes when you need a technical expert to solve an issue. Such an expert will give all the options you have and make a recommendation on which you should choose.

Some of the Cloud Service solutions you can expect.

Most businesses today use cloud services. Technology management can help you with these services if you use the cloud:

  • Spam Protection

A major downside of the cloud is spam. It takes up valuable space in the cloud. A good tech management company will provide you with solutions that prevent unwanted messages from ever reaching your inbox.

  • Data Backups

Data backup is another important service you will get as part of the cloud-based solutions. You will get the peace of mind needed to run your business by offering cloud-based backups. You will no longer have to worry about losing backup tapes or stolen ones.

What Types of Companies Need Technology Management?

All businesses, no matter how big or small, need IT support to operate efficiently in the modern world. Such support can be useful in helping them to avert major disasters to their business operations.

However, different industries will have differing needs. Thus, not everyone wants the same kind of IT support. There is no one-size-fits-all that can work for all businesses. Some of the businesses that may need Technology management are:

  • The Financial Sector

A good tech management firm will provide you with a clear understanding of the current state of your systems. They will identify the vulnerabilities and risks and prioritize the issues that are discovered. Additionally, they can also help you identify what has been changed since the last audit took place.

  • Manufacturing

Most people think of the manufacturing sector as huge processing plants and large warehouses. However, these companies have office buildings that allow them to process the paperwork. If the back office operations are inefficient, an office could lose much money. A technology management firm will help you monitor the IT systems to ensure they are always working well. That way, a company can focus on its core duty of manufacturing.

  • Professional Service Industry

Downtime is more than just annoying to customers. It can have a huge impact on the profitability of a company. Instead of waiting for equipment to break down, the company will often conduct assessments at regular intervals to prevent downtime. Less downtime means employees have more time to work on their projects. Additionally, it will help to keep your customers happy.

  • Non-Profits Operations

Cyber security must be the priority of every business. There is a lot of malware being created all the time. A breach to a company’s network can have a crippling effect on its finances. The effects can be worse for non-profits since they rely on donors. If donors feel that you are not taking care of their money, they will simply move on. A good technology management company will help to ward off any criminals that may want to reap where they never sowed