We certainly don’t expect you to understand what all those letters are after our technician’s names or what they mean.

This page explains which certifications our techs carry and why we feel they are so important for them to have!

About A+ Certification

Many people don’t realize the importance of ensuring that their computer repair technician is A+ Certified. A+ Certification is a testing program sponsored by CompTIA that certifies the competency of service and repair technicians in the computer industry.

Anyone who wants an internationally recognized credential as a competent computer professional can take the A+ examination. This program is backed by the major computer hardware and software vendors, distributors, resellers, and publications.

Earning an A+ certification means that the individual possesses and has displayed the knowledge, skills, and customer relation competencies that are essential to effectively do computer service and repair. The test the applicants go through covers a broad range of computer hardware and software technologies but is not specific to any one hardware or software brand. When both the Core and the Dos/Windows portions of the exam are passed, the candidate receives the A+ designation.

Other important items to note about the A+ Certification:

  • The 2003 cert comprised of the A+ Core Hardware Exam and the A+ Core Operating System Technologies Exam.
  • The 2006 cert requires that a candidate successfully pass the A+ Essentials and one elective: IT technician, remote support technician, or depot technician.
  • The A+ exam is intended for information technology professionals who have the equivalent of 500 hours of hands‐on experience.
  • The focus of the exam is not theory, but practice. Topics of the Core examination include IRQs, direct memory access, and practical computer repair. This includes the installation and repair of hard drives, modems, network cards, CPUs, power supplies, printers, etc.

About MCP

MCP stands for Microsoft Certified Professional. The Microsoft Certified Professional (MCP) credential is for professionals who have the skills to implement a Microsoft product or technology successfully as part of a business solution in an organization. Hands-on experience with the product is necessary to achieve this certification successfully.

About SBSC

SBSC is a Small Business Server (Community) Specialist. Technicians who achieve this certification can:

  • Design a networking solution for a small or medium-sized business, based on a given scenario
  • Install or upgrade to Microsoft Windows Small Business Server 2003
  • Configure Windows Small Business Server 2003
  • Manage messaging and collaboration in Windows Small Business Server 2003
  • Manage and monitor Windows Small Business Server 2003

About MCSE

Microsoft Certified Systems Engineers are often systems engineers, network engineers, systems analysts, network analysts, or technical consultants. They plan, design, and implement Microsoft Windows server solutions and architectures in medium to large sized companies. Our technicians have experience implementing and administering network operating systems and desktop operating systems. In a technology lifecycle, they excel at planning, design, and implementation.

About MCSA

Microsoft Certified Systems Administrators are often systems administrators, network administrators, information systems administrators, network operations analysts, network technicians, or technical support specialists. They implement, manage, and maintain the typically complex computing environment of medium to large sized companies. Technicians with this certification have experience administering client and network operating systems. In a technology lifecycle, they excel at implementation, management, and maintenance.

About CNE

Certified Novell Engineer training gives technicians a wide variety of network support skills that allow them to keep a company’s network running efficiently – with less downtime. As a CNE, they solve advanced company-wide support problems and high-level network problems. They perform planning, installation, configuration, troubleshooting, and upgrade services for networks. Specifically, the CNE training program is intended to train a system administrator on using management tools, performing server installations, managing the eDirectory, printing, allocating storage space, configuring email, configuring instant messaging services, and managing security.

About Net+

Network+ measures the skill of a network technician. It gauges the applicant’s understanding of network hardware, installation, and troubleshooting. Topics include network hardware, connections, software, and protocols used in local area networks (LANs) and wide area networks (WANs). Network+ prepares one for continuing to Microsoft certifications and Cisco certifications.

About Cisco CWNA

Certified Wireless Network Administrator certification is a foundational wireless LAN qualification that is acquired by the technician through testing. The testing covers such topics as radio frequency technologies, antenna concepts, wireless LAN hardware/software, network design/installation/management, wireless standards and organizations, 802.11 network architecture, wireless LAN security, troubleshooting, and performing site surveys.

About Cisco CCNP

Cisco Certified Network Professional is a Routing and Switching certification confirms the technician’s competency in planning, implementing, verifying, and troubleshooting LAN and wide-area enterprise networks. Part of the certification testing assesses the candidate’s ability to collaborate with professionals dealing with security, voice, wireless and video solutions. This certification endorses and individual for a role such network engineer, support engineer, systems engineer or network technician.

About Dell CSSA

Certified SonicWALL Security Administrator is the designation given to an individual who takes and passes a Dell certification exam. These exams cover the topics of network security basic administration, secure mobile access basic administration, global management system, and email security. This certification allows the technician greater access to Dell support systems as he/she deals with designing, implementing, supporting, or managing a Dell SonicWall security infrastructure.

Want to know more about these certifications and our certified staff? Contact Amnet today!

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