Amnet is proud to announce that we’re a 2017 Winner of the Better Business Bureau of Southern Colorado’s Excellence in Customer Service Award.

The BBB’s EICS Award recognizes superior customer service and business improvement initiatives, which promotes service delivery within our business community and supports an enhanced quality of life for all of us.

“Earning this prestigious award is an honor and demonstrates our team’s dedication to unmatched service to our customers,” says Trevor Dierdorff, Founder and CEO of Amnet. “Our team knows that good enough, isn’t.  We are constantly focused on improving our technical prowess and our service delivery.

Our customers tell us that they are loyal to us because our team is responsive, friendly, and competent.  We won’t settle for good enough IT support, and neither should you!”

As part of the process, each business applying for this award provides an organizational overview containing data on the features of its customer service system and responses to how customer service is addressed through seven specific categories.

  • Vision and Mission
  • Customer Service Plan
  • Customer and Market Assessment
  • Customer Service Measures
  • Employee Education and Motivation
  • Customer Service Process
  • Results and Continuous Improvement

To advance from applicant to finalist, Amnet was audited by a team of independent professionals with expertise in customer service, process management, linking process improvements to business results, training or customer focus strategies.

Since 1998, Amnet has served the IT needs of Colorado businesses in and around Colorado Springs, Denver, and Pueblo. Our 15-member team of IT professionals take pride in being masters of their craft.

This year, Amnet was also selected for the ninth time as the “Best IT Support Company” by the readers of the Colorado Springs Business Journal.

Contact Amnet and learn why others rave about our IT and customer service. When you do, schedule a free IT Assessment for your business to ensure you have what you need to provide excellent service to your customers.  (719) 442_-6683 info@amnet.net

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