Testimonials
At Amnet we value our computer network support customers' input and when we get positive feedback we like to share it with our potential customers. Any one of the following customers will gladly discuss how we serve them. We hope to someday put a testimonial from you here. If you would be interested in an analysis of your computer network, we offer a free initial site consultation to potential business customers in Colorado Springs and Pueblo.
The Resource Exchange has relied on Amnet for IT support since 2006, and looks forward to many more years to come of expert support of the highest caliber. Amnet delivers a highly customized array of supports that have been and remain sensitive to changes in business function and to industry trends. Going well beyond simply providing IT support, Amnet has become a strategic partner to The Resource Exchange, carefully merging the full range of information technology and network functions with core business functions and strategic imperatives of our organization. The relationship is ‘hand in glove’, and adds incalculable value to our operational and strategic pursuits. Amnet is highly sensitive to our non-profit status, working constantly to evaluate our needs against our resources and making adjustments as needed and without being asked. All this and an amazing group of caring, committed and unbelievably talented people make Amnet an easy choice.
David Ervin
The Resource Exchange
418 South Weber Street
Colorado Springs, CO 80903
719-380-1100
Elope has been experiencing tremendous growth and along with it a lot of IT challenges. Stephen and Trevor from Amnet have been providing us the most professional IT support Elope could hope for since 1998. During our server upgrade over one weekend at the beginning of the year, both of them got it done smoothly with dedication and open communication. Stephen worked extra long hours to make sure we would be up and running on Monday morning. The transition went so exceptionally well that we didn't really experience any down time. Stephen is also very professional and easy to work with. He is always very responsive and knowledgeable. When we encounter problems he fixes them promptly. He also provides a lot of great suggestions to improve our system performance. I am glad he is part of the team.
Franzi Fu
Elope, Inc.
3755 Mark Dabling Blvd.
Colorado Springs, CO 80907
(719) 328-1312
franzi@elope.com
La-Z-Boy, Jim Hendren
Bristol Brewing
Pikes Peak Urology, Dr. Moody
The Greater Colorado Springs Chamber of Commerce has enjoyed an excellent working relationship with the Amnet team. Our "technical" journey began with a not so inconsequential "crash" of a key server in December of 2002. The Amnet team used this "iffy" point of departure to reengineer our network... server, operating systems, and hardware. What was once an IT environment replete with unknowns has now matured, on balance, into a predictable IT network capable of supporting our service to members. On the personal side of the ledger, Trevor Dierdorff and his team have been wonderful additions as members of our extended family. ...we can assure you they are equally good friends as they are technicians.
Dave Csintyan
Colorado Springs Chamber of Commerce
(719) 635-1551
Machine Repair, Allie Baumeister
With very short notice in 2007 Donala Water and Sanitation District was in search of a new IT company.
We investigated several companies and decided to use Amnet as our IT provider.
We were very impressed; their team got together to review our current system and determine what needed to be done to bring us up to a good working standard. One of the issues brought to our attention was needing a new server.
In January 2008 a team from Amnet installed our new server and we were very pleased with how smooth the installation went. They were receptive and quick to resolve the few issues that did occur. Overall we have been very pleased with the service provided by the staff at Amnet.
Jackie Sipes,
Office Mgr.
Donala Water & Sanitation District
All too frequently we find ourselves focusing on the problems at hand and effort and competence are overlooked. I do not want that to be the case here.
We have always found the staff at Amnet to be a tremendous asset to our company. Professionalism and talent are displayed by everyone we have worked with from the engineers to the office administration. Despite the high level of work load and complexity of new projects we introduce. This company’s professionalism and knowledge always seem to prevail no matter what the circumstance. And we feel a need to acknowledge the staff at Amnet for all of their efforts and results.
I would with confidence, highly recommend them to anyone needing IT support for their business.
John Ducey
IS Administrator
Norwood Development
"…our success was based on one simple thing - an efficient computer system which would allow us to serve our clients in a timely, efficient fashion. (Amnet) took the time to listen to our needs and design a system which not only met our essential requirements, but exceeded our expectations in every way. (Amnet) gave us excellent customer service, and were always ready to answer our questions and go the extra mile to make sure we had everything we wanted from our network. Thanks to Amnet, our networking and communication system performs at a level you would expect from a large corporation, but was custom made for our small business. With Trevor and the Amnet staff behind us, we look forward to a very successful business venture."
Matthew D. Ramirez, Esq
Wood & Ramirez, P.C.
Richard Wood
"…I want to express my deepest appreciation for the outstanding support provided to me on Thanksgiving evening by Jennifer. I am a realtor and I have 2 different buyers coming into town to look at homes this weekend.
About 6PM tonight, I got on my computer to check for any new emails and found I could not check email. I received a message on my screen that said my account had been suspended and I needed to contact Amnet. I immediately called and expressed my concern over what was an emergency for me (perhaps not for anyone else however). Within a few minutes I received a call from Jennifer. She gathered information from me and immediately started working on the problem. She determined quickly that [my account had been compromised and subsequently automatically suspended by the server] for alleged posted messages… Once Jennifer determined where the problem was, she had it fixed within the hour; despite the fact it was Thanksgiving evening.
I am a retired USAF Lt Col. I was in the military for 28 years. One of my specialties was computers and communications. As a commander in charge of these areas, I was also responsible for customer support for individuals, for units, for installations and in some cases for multiple countries. I know what good customer support is. Jennifer provided me with outstanding support. I was upset and angry when I found I could not check my email and it seemed like Amnet was responsible for what could have been a huge loss of income for me. Jennifer did not let my attitude and anger affect her. She was always extremely pleasant and professional and she attacked my problem like it was her own personal problem. I can not adequately express how happy I am now.
…Again, please accept my most heartfelt thanks to you and your entire staff, but especially to Jennifer. She saved my business life tonight."
Chuck Woodard, CRS,GRI,ABR
Broker Associate
Check with Chuck for all your Real Estate Needs!
EFA Services, Jeff Schneider
Summit Technical Solutions, June Gaston
MTD Marketing, C. Ranquist
Amnet has been on-board with MAM-A since 2005, guiding us though a major network upgrade for an approximately 25-user network and various other projects.
[While we have a] primary support person ...most of the Amnet staff has been here one or more times as needed. [Our primary engineer] may not be an official MAM-A employee, but his dedicated support, regardless of the hour or day of the week, makes him a true member of the team. He will always take our call or quickly call back when away from the phone.
The IT arena is one of constant change, but Trevor’s Amnet crew makes a diligent effort to stay technically current and to a person they show an understanding of the critical nature of the cost, integrity, security and availability of every customer’s information.
Outsourcing IT is a difficult decision, but it can bring a small company like MAM-A more staff for research, projects or to cover for vacations, etc., plus a broader knowledge database. We’ve had a few “opportunities for them to excel” in this past year, but they’ve always stepped up to the plate to address those issues promptly and thoroughly.
I would be very happy to discuss any particular concerns anyone might have in more detail.
Greg Stetson
Controller
MAM-A Inc.
719-262-2423
greg.stetson@mam-a.com
More testimonials coming soon! Will yours be next?