“The key to success is to focus our conscious mind on things we desire not things we fear.” Brian Tracy, Business Development Expert
Learning from your mistakes is an undoubtedly important part of any endeavor. Whether in a personal or a professional setting, understanding your shortcomings can help you avoid them, but focusing solely on what you’ve done wrong can be detrimental in and of itself. One lost sale may gain the undivided attention of a businessman when examining successful sales can be just as beneficial of an exercise, if not more. When you study for a test, you don’t try to memorize the wrong answers, do you? Businesses whose leadership focuses on their success can easily apply what they learn to the next opportunity. While this is certainly true for sales, communication and other aspects of business, it’s true of the IT environment as well. Business technology is often about troubleshooting: fixing the problem after the fact and taking steps to keep it from happening again. As important as proper troubleshooting is, understanding the success of your IT setup is just as significant. Through the following steps, you cannot only benefit from the ways in which your IT systems excel, but you can further capitalize from them too:
Regular monitoring and review will help you keep track of what your business technology does right. Your IT infrastructure provides tools for you and your staff to accomplish tasks, so if you can recognize when one employee is using this tool more effectively than another, you can use that knowledge to benefit the entire operation. Services such as enterprise analytics, data mining, and business intelligence platforms allow companies to analyze their data to find opportunities to cut waste and expedite tasks, which is a good way to put your data to work for you as well.
The next step is to take what you’ve learned and allow your business to benefit from it. Through employee education and further training you can standardize the best uses of your IT systems across your company, instead of leaving it to your employees’ individual grasp of technology. Consulting services can also help you to identify areas of your operation that present an opportunity for improvement, so don’t let what you’ve learned from your IT successes go to waste.
In the end, you should see a considerable return on investment for your effort in capitalizing on what your IT does right. While consulting services and data mining procedures require time and money, they result in a more expedient and less wasteful operation, allowing your business to do more with less.