Category: Tech Tips
Published on Tuesday, 10 May 2011 16:38
Written by Amnet
Overcoming this Common (and Annoying) Problem
At times, our computers decide to go absent-minded and hang up on us. Here are some steps you can take when this happens.
- The first step is to check and see if your mouse cursor is moving. If you have battery-powered keyboards and mice, sometimes you can think your computer has frozen but in actuality, you just ran out of power.
- If your mouse is moving, try simply closing the application that is on your screen. There’s a chance that you simply have a crashed program.
- If your mouse cursor on the screen isn’t moving, try pressing CTRL+ALT+DELETE on your keyboard. On Windows computers, this will open the Task Manager. You then can try to manually close the programs or processes you have open.
- If the Task Manager doesn’t open, press the reset button on your computer. This is a last-ditch effort and when you press the reset button, you will lose all unsaved data on your computer. If your computer doesn’t have a reset button, as is the case with many desktops and laptops, you need to now move on to the next step.
- Press the power button on your computer. Generally, this will send a signal to start the shutdown sequence. If that doesn’t work, go on to the last step.
- Hold the power button down on your keyboard for ten to fifteen seconds. This generally will perform a hard shutdown on the computer system.
As an absolute last step, if your system is a desktop, unplug the computer or turn off the surge protector. If you have a laptop, remove the battery.
Once the system has powered-down, power it back up as normal. Generally, the system will start up correctly. If not, proceed through additional troubleshooting steps.